singpass counter​ 12 25

singpass counter​ 12 25

Blog Article

Singpass counter is a walk-in assistance desk where users go to resolve problems with their Singpass account or get in-person support.

These counters are useful if you have trouble setting up Singpass online, lost access to your account, need to verify your identity, or want to reset your password.

Most Singpass counters are located at ServiceSG Centres, larger community centres, or government buildings such as the ICA Building and selected Community Clubs.

Services offered include new account sign-up, unlocking or reactivating accounts, setting up the Singpass app, and verifying documents in person.

Remember to take your IC or relevant identification documents so staff can verify your details and help you efficiently.

Operating more info hours vary by location—most counters open during office hours on weekdays and sometimes on Saturdays. Check the specific centre’s timings before visiting.

For smooth in-person service with government digital identity matters, Singpass counters are always ready to assist.